LATEST CUSTOMER REVIEWS

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Monica
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谢谢?Mia和Cindy 很有耐心的帮租户解答问题 提供力所能及的帮助 祝越来越好!
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Farnaz Bahri
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services were efficient, issues were resolved quickly, and Cindy was very responsive, nice, and supportive. Highly recommend!
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yingjun Lan
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I have to say Mia is the most responsible agent I have ever met! I rented one apartment from this company recently, but I need to transfer the agreement just after transferring the bond and one-month rent due to the work plan. Mia immediately communicated with the manager and said that I didn’t need to find the new tenant, they can return the money back to me since the agreement not yet started. Thanks so much for the help and the team!!! They are the best. Since they can show great responsibility to the tenant, they absolutely can show better service to the owner! I highly recommend this company to help you manage your property and Mia is the best agent I have ever meet! Good luck Mia!
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Ivy Wu
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I had a fantastic experience working with rented property management to rent my new home. Emily Chen was professional, responsive, and really understood my needs.Emily Chen provided excellent options and made the entire process smooth, even accommodating last-minute viewings. Always sorted out our problems between my rentant and I were very quick, fast and the best. Thanks to Emily’s hard work, I found my dream rental! Highly recommend!
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Chen Wu
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Great team to work with!
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Ravi Wickramaratne
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Emily is an incredible and diligent leasing agent who was very courteous and informative. She kept me updated throughout the app process and always picked up when I called. Thank you Emily! Thank you also to Alvin for the inspection, he was very professional and pleasant to speak too!! Highly recommended Rented!
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boyun liu
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The staff is enthusiastic, efficient and provides good service,very helpful!
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Richard Schiefler
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I had an absolutely fantastic experience with Rented Property Management! From start to finish, the team was incredibly professional, responsive, and attentive to my needs. They took the time to understand exactly what I was looking for in an apartment and went above and beyond to find the perfect place for me. The whole process, from viewing to signing the lease, was smooth and stress-free. Communication was clear and prompt throughout, and any questions I had were answered quickly and thoroughly. The staff truly cares about their clients and made me feel valued every step of the way. I highly recommend Emily and her team to anyone looking for a seamless and enjoyable rental experience.
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oliviatherese
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Emily is a fantastic Head of Property Management. We were tenants of one of her properties and she was always efficient, friendly and fantastic to contact. Really fair rent and mindful of inspection times etc. really quick for any minor repairs as well. Great company.
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SERVICE AREAS

FAQ

If I handed my property to a property manager, what exactly the property manager can do for the landlord?
  • Provide professional photography for the property
  • Post leasing advertisement on platforms such as realestate.com.au, Facebook, and some other social medias in English and other languages.
  • Book the open inspection appointments with prospected tenants, assist prospected tenants with applications, and conduct their background check-up
  • Provide leasing agreement
  • Communicate with tenants during the lease and coordinate repair and maintenance issue according to Tenant Law.
What am I supposed to do as a landlord during the management?

There are a few things we would need our landlord to complete:

  • Please sign the Managing Authority provided by us and fill up the Landlord Information Form
  • On the Landlord Information Form, please make sure all information provided are accurate including the property details and bank account details
  • According to the Tenant Law amended on 29th March, 2021, the landlord and the property manager must provide Disclosure Statement to the tenants. Please fill up the statement provided by us and make sure the information is accurate.
How would you ensure that my property will be taken good care of during the lease?
  • Before the lease is commenced, we will do a detailed tenants selection and thorough background check of the applicants.
  • Before the tenants move in, we will provide a Condition Report, on which the details of the property condition and photos will be attached.
  • During the lease, we will conduct a Routine Inspection every six months.
  • We will keep records of any repair or replace request from the tenants and follow up until they are solved. We will also report to the landlord in a timely manner.
How do I know how much I can charge the rent for my property? How can I improve the rent to the maximum?

We will provide you with a Rental Appraisal for free, so you can see the comparable on the market. 

We will assist in below aspects to improve the rent as much as we can:

  • Professional cleaning
  • Professional photography
  • Advertisement on multiple platforms
  • Maximise the exposure of the advertisement
  • Ensure the best presentation of the property
Can I have my preference in choosing my tenants, such as I don’t prefer tenants with pets?

The landlord can choose the tenants.

Please note, since the new Tenant Law established on 29th March, 2021, the tenants have to provide details of their pets. The landlord is obligated to avoid any discrimination towards the tenants, including not allowing pets. However, if you are allergic to hair or other relevant health concern, we can reject tenants with pets.

Office Address:

Suite 13/233 Cardigan Street,
Carlton, VIC 3053

We are always here.

Email us: info@rentedpm.com.au


CONTACT

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